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Service Terms
Four great plans from which to choose, depending on your anticipated usage, including
a simple “pay as you go” and pre-paid plans with added discounts and RollOver minutes
option
No contract required
Calls billed in 6 second increments with a 30-second minimum charge on connected calls
Service can be cancelled at any time (no term commitment)
No V.A.T., additional fees, or surcharges
What does the caller pay?
Your caller in the U.S. is responsible for local charges assessed by their local telecom provider for dialing your U.S. virtual phone number. The good news is that more and more U.S. customers have unlimited calling plans with their mobile and/or fixed land line providers. Calling your U.S. virtual phone number, whether or not it is actually “local” to their U.S. telephone number, will likely incur minimal cost to the vast majority of U.S. callers. If your caller is calling from outside the U.S., he/she will incur whatever charges their long distance provider assesses for making an international call to the U.S.
If you opt for
getting a U.S. toll free number, the caller pays nothing since this call
is toll free from anywhere in the U.S. The account holder's cost of
forwarding calls to Australia is the same whether you set up a local phone
number or a U.S. toll free number.
What does the account holder pay?
As the account holder, you pay the rate of forwarding the call from your U.S. virtual phone number to your "ring to" telephone number in Australia. Your rate depends on the plan (i.e., Standard, Preferred, Gold, or Platinum) that you select (see below). Your "ring to" number may be a fixed land line or a mobile phone, and you may change it to another number in Australia or anywhere else in the world via online account management.
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