8. Can I forward calls to an SIP address?
Yes, absolutely. If you have a VoIP IBX or any other VoIP capable equipment, you can receive calls using the SIP protocol. When configuring your account, you would simply forward calls by entering the phone number that you want us to call (i.e., the SIP user name to which we should forward your calls).
You will also need to specify the IP at which you want your call to be sent. Please note that we do NOT do not support domain names for now. When configuring your account, you will need to instead inter the IP address corresponding to that domain name.
Bear in mind that while when forwarding calls to regular fixed land lines or mobile phones, the service utilizes the PSTN (the Public Switched Telephone Network). If you choose to forward calls to your SIP address, this could have an impact on the line quality (which, in turn, will be entirely dependent on the quality of your internet service provider).
9. Do I pay for the calls made to my toll free number or local phone number number?
If you have a toll free number, the caller pays no charge. You, as the account holder, pay for the cost of international call forwarding of calls from your toll free number to your ultimate destination number.
The caller is responsible for calls made to a local phone number, or virtual phone number, that divert to your "ring to" number. When they dial a local number, they will be charged by the local provider for that call. You, the account holder, are responsible for the internationally forwarded call to your ultimate destination number. The rate depends on the country to which the call is forwarded.