Forward or Divert Calls from a China toll free number

Divert calls from China anywhere worldwide

If you are located outside China and have customers, affiliates, business partners or vendors in Beijing, Shanghai, Guangzhou, Nanjing, Chongqing, Tianjin or other parts of China, you can now provide them with an ITFS Toll Free (010 800) number that can be forwarded directly to your mobile phone, fixed land line or PBX anywhere in the world.

Your “ring to” number (the number in on which you receive your calls from China) can be modified at any time via online account management. You can change it to any other number in the world that you wish. You can even divert your China toll free number to a VoIP/SIP address.

Establish a Business Presence in China

Setting up a China toll free number allows you to establish a business presence there without having a physical location. Your clients there can call you at not charge. We can help your business grow faster.

China national numbers (+86 400 and +86 950) and China virtual numbers also available

In addition to offering China toll free number, we can also forward or divert your calls via a China national (+86 400 or +86 950) number.   For many of our customers, a China 400 number actually makes more sense simply because China toll free numbers are not accessible from mobile phones. If a business has purchased a China 010 800 number for their company, that number will be reachable from fixed landlines only (which frustrates many businesses).

China ITFS numbers divided into northern and southern China as concerns accessibility

Secondly, there are two 800 numbers in China; one for southern China and one for Northern China.  If you are looking to reach all of China, you must purchase two (2) toll free phone numbers.

Due to the lack of mobile access for 800 numbers, 400 numbers exist. China 400 numbers are shared-pay numbers, meaning that callers are charged a local call rate no matter where they are located in the country). 400 numbers serve the entire country of China and are accessible from a mobile phone. Unlike our China 010 800 numbers, the China 400 numbers provides access to both fixed and mobile users both North and South China. So, this is an important consideration when considering purchase of a China ITFS number.

Whatever your situation, we can offer a global call forwarding solution that enables you to forward or divert your calls from China.

Clients in China more likely to call a toll free number or 400 number than to make an international call

It’s a simple fact that clients in China are more likely to dial a toll free number or China 400 number than to make an international direct dial (IDD) call. Having a toll free or 400 number in China not only gives you the business presence there, but it also indicates that you are serious about doing business.

Five great plans from which to choose

Our flexible pricing and customized plans allow you to choose the option that best suits your monthly call volume needs. With a proven track record of success in serving clients that range from small businesses to international corporations, along with superior customer service, you can trust us for your global expansion. You can select from five different rate plans, each of which is designed to accommodate the usage level that is the best match for your business or organization.

Popular Features

  • RollOver Option - accumulate
    unused plan minutes for future use
  • Choose your own Toll Free or Local number from a list
  • Voice Mail Option - voice messages sent to your email address
  • Time of Day Routing - redirect calls based on time of day to different numbers
  • Simultaneous Call Processing - accepts multiple calls with no busy signals
  • Customized Greeting - record a custom greeting free of charge
  • Fax Forwarding - faxes automatically emailed to you as an image file
  • Local Ring Tones - control the ring tone your callers will hear with 40 choices
  • Caller ID - Know what phone number is calling.
  • No fees for busy or incomplete calls

To view a comprehensive list of all features, click here.

What does the caller pay?

Your callers in China incur no charges for dialing a China toll free number. The call is toll free from any fixed land line across China.

If you purchase a China 400 number, your callers in China will incur whatever local charges their telecom provider assesses for making dialing the China 400 number (which is generally a minimal charge).  Callers outside China are assessed whatever IDD charges apply for making an international call to China.

What does the account holder pay?

As the account holder, you pay the rate of forwarding the call from your China number to your "ring to" telephone number wherever in the world you are located. Your rate depends on the plan (i.e., Basic, Value, Power, Premium or Enterprise) that you select. Your "ring to" number may be a fixed land line or a mobile phone, and you may change it to another number anywhere else in the world via online account management. 

Can I make Outbound calls that will display the Caller ID of my China number?

Yes!  We offer the perfect solution for businesses, call centers, and sales teams. You may make and receive international calls using our new web-based dialer as well as with our softphone app. You can make and receive these calls from your computer or Android device (iOS is coming soon) The web dialer and softphone app are included with our outbound calling service.

Outbound Calling Features

  • Two-way voice calls from any of your virtual or toll free phone numbers
  • Set a Dynamic Caller ID to display for outbound calls
  • Make assisted call transfers to other active users in your network
  • FREE in-network calls between users
  • Fully integrated Contacts and Call History Features

For more information on Outbound calling, click here.

Manage "Ring To" Number Online

You have complete control via online account management as to "where" your virtual number will ring. You can easily change your "ring to" number via the web, 24/7. You simply login your account and change the destination number to any other landline or mobile phone number - in real time.

How is the Audio Quality?

Our international call forwarding partner has 20+ plus years of experience has resulted in close partnerships with reputable service providers around the globe. Through this experience and by developing a proprietary service platform, we are able to provide the highest service quality and reliability to our customers.

In short, our international call forwarding service is a proven solution that combines the proven technology of the public switch telephone networks (PSTN) as well as the most advanced voice switching options used routinely by all major networks around the world. The network is built with proper redundancy to ensure high reliability of the service. Points of presence in multiple countries ensure the best possible quality thanks to proprietary routing algorithms.

There's a good reason some of our customers rely on our services for close to a quarter century. You can expect excellent audio quality.

Virtual numbers available in other countries as well

In addition to offering forwarding calls from China, we can also forward your calls via virtual numbers and toll free numbers in over 160 countries across the globe. If you require an international call forwarding solution from other countries, we can help.

Exceptional Customer Service

We pride ourselves on providing excellent customer service. You can depend on individual attention from highly trained and qualified professionals.


Please do not hesitate to contact us. Just click here to fill out our contact form, and let us know any questions you may have re. international call forwarding.

Forward Calls from China Toll Free number to anywhere in the world